Terms & Condition Page
GIFTSONN - Terms and Conditions:
We hold the right to extend our services to any individual, organization, group or business unit. We may refuse to serve any individual, organization, group or business unit solely on our own will and we will not be answerable to anyone.
GIFTSONN may amend its Terms & Conditions from time to time. These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at JAIPUR.
I understand that GIFTSONN can send transactional and promotional messages on my registered phone number.
Dealing with Fraudulent Customers:
If we find out any fraudulent behavior from any client in terms of wrong address, unethical message, odd delivery timings or any other reason, we hold the power to reject that order or ban that customer without being answerable to any one.
If you have placed two or more identical orders by mistake, please let us know about it. We will give a full refund for the duplicate order, provided that the order has not been prepared or delivered.
If we find that the same order has been made twice, we will try to contact the customer to confirm the order. If the customer is not contactable, we will take the decision on your behalf and that will be final.
Rules for delivery:
a) Delivery will be made as per the delivery instructions. ex.- if delivery instructions state that the product must be delivered to the recipient only, it will not be given to anyone else and shall be considered delivered if recipient is not available. If recipient doesn't accept the delivery, we shall consider the order to be delivered.
b) GIFTSONN will be able to attempt delivery of your gifts only ONCE. In the event the delivery is not executed during the attempt, the customer shall still be charged for the order and no re-delivery will be possible. We will consider the order executed in the below cases:
1. Wrong shipping/delivery address.
2. Recipient not available.
3. Premises locked.
4. Wrong landlines / Mobile number or Extension number which may render us unable to reach the recipient for the delivery.
5. Recipient refusing to accept the delivery.
6. Delivered the product at the Gate/ Reception/ Neighbor.
We will cater to any reports of damaged products/ flowers on the same day of delivery only i.e within 24 hours of delivery. The problem report must be supported with substantial proofs of the damage made to the product.
For all same day orders, orders have to be made before 5 pm on the same day. All orders made after this shall be considered for delivery latest by the next day.
We do not guarantee any timed delivery, our regular delivery timings are between 9:00 am to 7:00 pm. Clients can request specific timings in the Special Instructions section of payment form, we will try our best to honor the client's request but cannot commit 100% efficiency in timing of delivery.
Delivery timings if promised cannot be guaranteed in case of special circumstances like extreme weather conditions, riots, strikes, elections, bandhs, during rush hour days like Valentine's Day, Mother’s Day, Rakhi, New year Eve etc., the order cancelation would not be possible in such circumstances
For Valentine Midnight delivery, delivery will be done between 10 PM to 12 AM
Order Image Change Terms
If once your order (Image) ready then we can't cancel your order not change image apply on your particular order. All Charges APPLYED as on placing order .
Delivery address Change:
If once our Delivery Boy dispatch from our Warehouse then we are not abel to change address.
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