Privacy Policy

Registration Policy

Welcome on GIFTSONN “We Make True Life”. GIFTSONN your privacy is our priority. Please read this Privacy Policy carefully. By accepting the Privacy Policy during registration, you provide us your consent to use your personal information in accordance with this Privacy Policy. The details that are collected from you at time of registration. We also collect information via feedback. GIFTSONN is committed to protect your privacy.Please carefully read the policy to understand how your personal information will be treated as you make full use of our Site. The policy is intended to ensure that information is secure with us.

We also receive and collect certain anonymous information which sent to your browser. The information is : Your IP Address,Cookies stored on your hard drive. We also collect the following personal information about you. Information is: Full Name ,Contact Number, and Contact Details,Mobile Numbers, Emails, LandLine Numbers, Address With zip code, credit card number and expiration date. We use this information For: Contact you for promotions For product Improvement Send you gift or promotional items from our sponsors. Personal information collected is used to deliver you the service or product.

GIFTSONN will not disclose any of your personally identifiable information except when we have your permission or under special circumstances,such as when we believe in good faith that the law requires it.

 

Policy update

We reserve the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to this Site.

Our Focus is to provide a online gifts store for valuable person. GIFTSONN is designed to fulfill requirement of every general customer for their daily and special needs of GIFT products.

Now a days, the GIFTS space in India has been growing significantly. However, it is served mainly by local vendors. GIFTSONN is a combination of world products.

 

Returns and Refund Policy

You can write to us at [email protected]. To know more about return addresses, contact our customer care at +91-8279-11-0000 during Monday to Sunday between 9 am to 9 pm.

1.For broken, damaged or wrong products, you can ask for a replacement, which will take 3 - 5 days to be re-delivered at the recipient's address.*

2. Flowers, plants, fruits, sweets, gift products and preserved items are delivered to incorrect address     provided by the sender. Unsuccessful deliveries arising from the recipient not being present at the time of delivery at the address provided by the sender or the recipient refusing to accept the delivery. Product quality problems caused by improper handling of the product. There are no returns allowed as the products are perishable.

3.If you don’t like the product, you can notify us within 10 days from the date the order is delivered.

 

Order Cancellation Policy

Same day orders are processed immediately, and usually cannot be modified/cancelled. However, in case you want to modify/cancel an order, you can reach us on +91 8279-11-0000  during Monday to Sunday between 9 am to 6 pm

If the order has not been prepared or is not out for delivery, we will try to modify/cancel the order for you. If the order has already been prepared/dispatched, it cannot be cancelled/modified and you will be charged for the order .It takes up to 24 hours? time to process a cancellation request.

Online refund is credited directly through the mode from which the customer has paid the money within 24 working hours. Once processed by us, refund takes 5-7 business days to reflect in your account.

Offline refund is credited once the customer shares the bank details post which it takes 5-7 working days.