Shipping policy

What are the delivery charges?

• Free Delivery On Prepaid Orders
• Cash handling charges of ₹ 35 are applicable (Online payment free delivery)

What is the estimated delivery time?

Estimated delivery time depends on the following factor:

• The destination to which you want the order shipped to and our location

• We ship all our surprises through the most reliable delivery partners in India. All surprises are shipped within one working day of receiving your order. Tracking details for your shipment will be shared over SMS and email immediately after your order is shipped.

• Estimated delivery time 3 to 6 days.
• For priority shipping orders, we ship on the same day if the order and the customization details are received before 1 PM.

Are there any hidden costs (sales tax, octroi etc) on items sold by GiftsOnn ?

• There are NO hidden charges when you make a purchase on Flipkart. List prices are final and all-inclusive. The price you see on the Checkout page is exactly what you would pay.

Why is the COD option not offered in my location?

• Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
  • Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if COD is available in your location.

I did not receive my order but got a delivery confirmation SMS/Email.

In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation.